Modu Payments Agreement

This Modu Payments Agreement (this “Agreement”) is between Modu Technologies LLP (“Modu,” “we,” “us,” or “our”) and you, and applies whenever you use the payment-related features of Modu Invoicing — for example, a payment link attached to an invoice, or a recurring invoice series. It supplements, and does not replace, the Modu Terms of Use, including Section 5 (Modu Invoicing — Merchant Terms) and the section stating that Modu does not itself move money.

This Agreement applies to your use of Modu Invoicing payment features as a business (the “merchant”). Separate terms apply to the person paying your invoice (the “payer”), which we present to the payer at the time of payment.

Modu is a software platform. We do not hold your funds, and we are not a party to the underlying transaction between you and your payer. Where a payment is collected in connection with an invoice, it is processed by a licensed banking or payment partner. Modu provides the interface, records, and reconciliation tools; the partner moves the money and holds any regulatory responsibility for doing so.

• When a payer submits payment for your invoice, the payment is processed by our payment partner and, once cleared, made available to you according to the partner's settlement timing.
• Availability dates shown in your dashboard are estimates and may change due to risk review, returns, or disputes.
• We or our payment partner may place a hold on, review, or decline a payment where required for fraud or risk controls, or by law, without prior notice. We are not liable for losses arising from such action.

When you use Modu Invoicing payment features, you are responsible for:

• the accuracy of your invoices, amounts, and payer information;
• your relationship, agreements, and any disputes with your payers;
• not using the features for unlawful, prohibited, or high-risk activity, or on behalf of a sanctioned person;
• complying with applicable tax and commercial law in connection with your invoices.

You are responsible for issuing any electronic tax invoice (ЭСФ) required by Kazakhstani tax law in connection with your invoices.

We do not warrant that a payer will complete a payment, and we are not responsible for returned, reversed, charged-back, or disputed payments. If a payment you have received is later returned or reversed, you authorize the deduction of the corresponding amount from funds otherwise payable to you, or its recovery from you, in accordance with your agreement with our payment partner.

Fees for payment collection, if any, are described in your account's Rates & Fees disclosure and may change from time to time on notice.

We may restrict, suspend, or terminate your access to Modu Invoicing payment features, or hold or return specific payments, if we suspect fraud, abuse, or a breach of this Agreement or the Terms of Use, or where required by our payment partner or by law. Sections of this Agreement that by their nature should survive termination will do so.

This Agreement is governed by the legislation of the Republic of Kazakhstan, consistent with the Modu Terms of Use. Questions about this Agreement can be sent to support@modu.kz.