This Electronic Communications Agreement (this “Agreement”) is between Modu Technologies LLP (“Modu,” “we,” “us,” or “our”), together with any banking or payment partner acting through us, and you, the individual or legal entity using the Modu services (“you” or “your”). If you are accepting this Agreement on behalf of an organization, you represent that you are authorized to bind that organization.
Electronic Communications Agreement
Table of Contents
Last Updated — September 10, 2026
1. Consent to Electronic Communications
“Communications” means disclosures, notices, agreements, fee schedules, privacy policies, statements, records, documents, and other information we provide to you, or that you sign, submit, or agree to at our request, whether provided electronically or in paper form.
By accepting this Agreement, you confirm that you are willing and able to receive Communications in electronic form, and you consent to receive all Communications relating to any Modu product or service in electronic form. This consent also applies to Communications we provide or make available on behalf of any banking or payment partner.
If you do not consent to receive Communications electronically rather than on paper, you may not open a Modu account. If you withdraw your consent after opening an account, we may not be able to continue providing services and may close your account.
2. How We Deliver Communications
We (or a banking or payment partner acting through us) will deliver Communications to you electronically — through the Modu website, the Modu web application, by text or SMS message, or by email. If we cannot deliver a Communication in one of these ways, we will tell you where you can go to receive it.
We or a partner may still be required by law to deliver certain Communications to you on paper, even though you have consented to electronic delivery.
3. Hardware and Software Requirements
To receive and retain electronic Communications, you will need:
- a computer or mobile device with a supported operating system;
- an internet connection;
- a current version of a supported web browser (a recent version of Chrome, Firefox, Safari, or Edge);
- a way to store data (for example, a hard drive or cloud storage);
- a valid, active email address; and
- software that can display PDF files.
We may update these requirements from time to time to maintain our ability to provide electronic Communications. If a change is substantial, we will notify you. By confirming your consent, you acknowledge that you are able to access and retain electronic Communications, including PDF documents.
4. Keeping Your Contact Information Current
It is your responsibility to keep your email address and other contact information current so that you can receive Communications without interruption. We are not responsible if you do not receive a Communication because your information is outdated or incorrect. You can update your contact information in your Modu account settings, or by emailing support@modu.kz.
5. Requesting Paper Copies
You may request a paper copy of any electronic Communication at any time by emailing support@modu.kz. You may also obtain a paper copy by printing the Communication yourself. We do not charge a fee for a reasonable number of paper copies.
6. Communications “In Writing”
We are required by law to provide certain information to you in writing. All Communications we deliver to you in either electronic or paper form are considered to be “in writing.” You should print or save a copy of any Communication that is important to you.
7. Withdrawing Your Consent
You may withdraw your consent to receive Communications electronically at any time by emailing support@modu.kz. If you withdraw consent, we may not be able to continue providing account services and will help you close your account and receive any remaining funds and required disclosures on paper. Your electronic signature and your consent to electronic Communications have the same legal effect as a handwritten signature and paper records under the Law of the Republic of Kazakhstan “On Electronic Document and Electronic Digital Signature.”
